OneNote error 0xE0001464 on Windows 11 stops notebooks from syncing correctly across devices. Which means changes made on one device won't appear on another, and sync attempts may fail or freeze the app. Most of the time when this happens, OneNote shows the message: “We couldn’t sync this notebook.” Thankfully, there are quite a few different things you can do so solve this problem so follow along as we take you through all of them.
Takeaways:
- What's the best way to fix OneNote Sync Error Code 0xE0001464?
- Learn how to fix OneNote Sync Error Code 0xE0001464 on Windows 11
Table of Contents
Fix OneNote Sync Error Code 0xE0001464 in Microsoft OneNote Not Syncing: Sync Will Resume Fix
This is a fairly quick fix for this dumb error message that should work for most people. Though it's certainly not idea.
- Open OneNote
- Select the notebook that is not syncing
- Go to File
- Select View Sync Status
- Click Sync Now or Sync All
Clear OneNote cache
A corrupted cache is one of the most common causes of sync errors so go ahead and clear the cache.
- Close OneNote completely
- Open File Explorer Go to:
C:\Users\YourUsername\AppData\Local\Microsoft\OneNote\16.0\cache
- Delete all files inside the cache folder
- Restart OneNote
- Try syncing again
Sign out and sign back into OneNote
Account session issues will block synchronization. So make sure you're signed in to the right account. This means the Microsoft Store as well. Sometimes it causes issues if you are using different accounts across Microsoft services.
- Open OneNote
- Go to File > Account
- Select Sign out
- Close OneNote
- Reopen the application
- Sign back in with your Microsoft account
- Retry syncing
Update OneNote
Outdated versions may contain syncing bugs.
- Open OneNote
- Go to File > Account
- Under Product Information, select Update Options
- Click Update Now
- Wait for updates to install
- Restart OneNote
Check network and firewall settings
Network restrictions may block OneNote from reaching OneDrive.
- Open Settings
- Go to Network & Internet > Proxy
- Turn off “Use a proxy server” if enabled
- Open Windows Security
- Go to Firewall & network protection
- Select Allow an app through firewall
- Ensure OneNote is allowed on private and public networks
- Restart OneNote
Use the Windows 11 SFC Tool
Another good fix for this problem is to run the SFC tool.
- First type CMD into the Start menu then right-click Command Prompt and choose Run as administrator.
- When you have Command Prompt open type the following command into Command Prompt and press Enter.
sfc /scannow
It may take some time to complete so be patient. If any errors are found they should be repaired automatically. If it doesn’t complete properly Restart your computer in Safe Mode and repeat the process.
Use the Windows 11 DISM tool
If the SFC tool returned an error message, open Command Prompt as Administrator, then enter the following commands in order.
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Free up disk space
Low storage can prevent cache updates.
- Search for Disk Cleanup
- Select your system drive (usually C:)
- Click Clean up system files
- Select temporary files, recycle bin, and update files
- Click OK to delete selected items
- Ensure at least 500 MB of free space is available
Reinstall OneNote
A corrupted installation may require a clean reinstall.
- Search for OneNote in Windows
- Right-click and select Uninstall
- Restart your computer
- Open Microsoft Store
- Reinstall OneNote
- Sign in and test sync
Check OneDrive status
OneNote depends on OneDrive for syncing notebooks.
- Visit the Microsoft Service Status page
- Check if OneDrive is experiencing issues
- Try syncing using a different network (such as mobile hotspot)
- Wait if there is an active outage