Fix Ubisoft Connect Error Dolphin 032 Stuck Signing In

One of the dumbest error messages you will ever come across is Ubisoft Connect error dolphin 032 which appears when the Ubisoft launcher cannot complete the authentication process with Ubisoft servers. As soon as this happens, the app freezes on the login screen, and will usually remain stuck signing In. If it doesn't happen as soon as you launch the app it may pop up and stop games from launching. Most of the time, the issue is not related to your account or your PC but an issue with servers, though this guide will take you through some things you should check anyway.

Fix Ubisoft Connect Error Dolphin 032 Stuck Signing In

Before you do anything else check to see if the issue is on Ubisoft's end. There's a good chance that the problem is actually server side rather than on your end. If everything seems to be working on Ubisoft's end you can start working through some of the local fixes. Starting with Resetting your password force Ubisoft to generate new authentication tokens and break any weird sign-in loops that might be happening.

• Go to the Ubisoft Account website and sign in.
• Open the Security section and change your password.
• Launch Ubisoft Connect and sign in using the new password.
• Complete two step verification when prompted.

Note: If you don't have 2FA enabled nows you're chance to turn it on. If you don't have it, you're an idiot!

Try Running Ubisoft Connect as Admin

This probably won't work but it's a quick thing you can check.

• Search for Ubisoft Connect in Windows.
• Right click the app and select Run as administrator.
• Attempt to sign in again.

If login succeeds, you can later set the app to always run with elevated permissions.

Delete Ubisoft Connect Cache Files

Caching issues do cause a lot of problems so it's worth clearing everything out and starting from a clean slate.

• Close Ubisoft Connect completely, including the system tray.
• Open Task Manager and end all Ubisoft related processes.
• Press Windows plus R, type percent localappdata percent, and press Enter.
• Open the Ubisoft Game Launcher folder.
• Delete the cache folder only.
• Restart Ubisoft Connect and sign in.

More than likely this will be the fix that solves the problem for you. However, if it doesn't just uninstall Ubisoft Connect and install it again.

Remove Your PC From Trusted Devices

If the trusted device record becomes inconsistent, login attempts may fail even with correct credentials.

• Sign in to Ubisoft Account Management.
• Open Security and locate Trusted Devices.
• Remove your current device or untrust all devices.
• Launch Ubisoft Connect and sign in again.

This forces a clean device verification process.

Reset Network Settings

Before you start the steps below restart your modem/router and your computer and check to see if the problem goes away. If doesn't try resetting Network Settings. Be aware that this removes saved Wi Fi networks and VPN adapters, so make sure you have your sign in data ready to go.

• Open Windows search and type Network reset.
• Select Reset now.
• Restart your PC.