By default, when you install Photoshop on your computer, it will automatically detect the graphics card (GPU) you have and roll with it without any issues. However, there are some instances where you may encounter some issues, such as the GPU Not Supported error message. For most people, this issue is easily solved using a variety of different troubleshooting steps found in this guide, so hook in and fix the problem on your device right now.

Takeaways:

  1. Learn how to fix the Photoshop GPU Not Supported error on Windows.
  2. Why doesn't Photoshop detect my graphics card, instead showing the GPU Not Supported error?

How to Fix Graphics Processor is incompatible error in Photoshop (GPU Error)

Photoshop gives you an option to use or disable the installed graphics processor so that you can find a better result from your tool. If you want to solve this problem temporarily, you can opt for your internal graphics instead of a dedicated third-party graphics card.

  • For that, do the following:
  • Open Photoshop.
  • Go to Edit > Preferences > Performance.
  • Remove the tick from the Use Graphics Processor checkbox.
  • Click the OK button.
  • Then, you need to restart Photoshop to apply the change.

How to Fix Graphics Processor is incompatible error in Photoshop fixes

Change GPU preference

Windows 11 allows you to change the GPU preference from the Windows Settings panel. Here is how you can do that:

  • Press Win+I to open the Windows Settings.
  • Go to System > Display > Graphics.
  • Click the Add desktop app button and choose Photoshop.
  • Expand the section and click on the GPU preference drop-down list.
  • Choose the High Performance option.

However, if it was already selected when you got the error, it is recommended to opt for the Let Windows decide option.

Clean Install Your GPU (Graphics Drivers).

This is a quick and easy fix and it should sort out the problem.

  • Download Display Driver Uninstaller (DDU).
  • Grab the recommended stable NVIDIA driver (December 2024 or similar).
  • Disconnect from the internet.
  • Run DDU to fully uninstall your graphics drivers.
  • Reboot your PC.
  • Install the older driver manually.
  • Reboot again before reconnecting to the internet.

Change cache level

The cache level is directly accountable for providing better or higher GPU performance. If it is set to anything lower than 2, you won’t find any difference, and it may also cause the aforementioned issue. That is why follow the following steps to change the cache level:

  • Open Photoshop and go to Edit > Preferences > Performance.
  • Find the Cache Levels
  • Enter 4 and click the OK button.
  • Restart Photoshop.

How to Fix Graphics Processor is incompatible error in Photoshop

Enable OpenCL

Although OpenCL is not a mandatory feature, it is required for different purposes while using Adobe Photoshop. In simple terms, OpenCL improves your GPU performance while performing different operations such as sharpening your image, improving image size with predefined details, etc. However, if you try to do those without enabling OpenCL, there is a chance of getting the above-mentioned error.

For that, do the following:

  • Open Photoshop.
  • Go to Edit > Preferences > Performance.
  • Click on Advanced Settings.
  • Tick the Use OpenCL checkbox and click OK.
  • Restart Photoshop.

However, if the Use OpenCL option is greyed out, there is nothing you can do since it depends on the installed GPU.

Reset Photoshop preferences

At times, it could be a bug that may appear when you change a few settings in Photoshop. That is why you can try resetting your preferences and check if it resolves the issue or not. For that, do the following:

  • Open Photoshop.
  • Go to Edit > Preferences > General.
  • Click on Reset Preferences On Quit.
  • Click the OK button and restart Photoshop.

How to Fix Graphics Processor is incompatible error in Photoshop