If you are trying to play Minecraft Bedrock but continually get - “Failed to login: We could not sign you into your Microsoft Account… Error Code: Drowned”. A few things may potentially be causing the problem. Some of these issues are potentially local ones on your PC but there may also be issues on Microsoft's end so work through this guide to solve the problem.
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What Error Code: Drowned Means
When Minecraft Bedrock Edition for Windows tries to load your Microsoft profile, you may see the message: “Failed to login: We could not sign you into your Microsoft Account. Error Code: Drowned.” When this happens, Minecraft cannot complete Xbox and Microsoft authentication. As a result, features such as Realms, Marketplace purchases, and cloud synced content are unavailable.
This error is most often caused by Microsoft account restrictions, corrupted or stuck sign in tokens, or Windows services required by Xbox and Gaming Services failing to start correctly. The steps below walk through the most reliable fixes, starting with the simplest checks.
How to Fix Minecraft Bedrock Error Code: Drowned
Before you start anything else check to see if the servers are up and running. If Microsoft or Xbox authentication services are down, no local troubleshooting will work. If the servers are working are normal the problem is on your end and you need to start the steps shown below.
Add a Temporary Password if You Use Passwordless Sign In
Passwordless sign in can sometimes loop or fail on a specific PC. Adding a password forces a standard authentication flow. Sign in at account.microsoft.com. Open Security and locate passwordless account or sign in methods. Add a password or temporarily disable passwordless sign in. Restart Minecraft and sign in using the password option. You can remove the password later if you want.
Check that Xbox and Gaming Services Are Enabled
Press Windows plus R, type services.msc, and press Enter. Locate the following services if present:
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Xbox Live Auth Manager
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Xbox Live Game Save
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Xbox Live Networking Service
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Gaming Services and Gaming Services Net
Open each service and make Startup type is not set to Disabled.
Automatic or Manual with trigger start are both acceptable. If a service is stopped, start it, apply changes, and restart your PC.
Change Your Microsoft Account Password
Changing your password invalidates existing sessions and refreshes authentication tokens. But there's a slim chance that this will actually work.
- Go to account.microsoft.com, sign in, and open Security. Choose Change password and set a new one. Launch Minecraft and sign in using the new password.
