If you're using the Netflix app and getting error code E114 - Your account cannot be used in this location", it usually means that Netflix has detected an attempt to access your account from a country or region it does not support. This can happen when you're travelling, using a VPN, or if your account was created in one region but is being accessed from another. I can also sometimes happen for no reason, so follow along as we show you some solutions.

Takeaways:

  1. How do you fix Netflix Error E114 - Your Account Cannot Be Used in This Location
  2. Can you get around Netflix Error E114 - Your Account Cannot Be Used in This Location

How to Fix Netflix Error E114 - Your Account Cannot Be Used in This Location

Netflix has regional restrictions for licensing, content, and account security. When access patterns seem unusual, Netflix may block usage to protect your account. Although this error is not something you can permanently remove on your own, there are a few steps you can take to fix it or work around it.

Oddly enough, a VPN can either help bypass regional restrictions or make them worse. If you are travelling in another country and get this error message, you will have to use a VPN and pick a server back in your home country to continue using Netflix abroad.

  • Choose a reliable VPN provider. Free VPNs are often detected and blocked by Netflix, and aren't even safe. Proton or Mulvad are the 2 best options if you're concerned about privacy and tracking as well.
  • Open the VPN and select a country where your Netflix account is normally used or where access is allowed.
  • Launch the Netflix app and sign in.

If the error no longer appears, you can continue streaming. In some cases, after signing in successfully, you may be able to disable the VPN and keep using Netflix without further issues.

Important: If you were already using a VPN when you encountered the error, try switching to a different server location or disabling the VPN altogether. Netflix can sometimes detect VPN use and restrict access accordingly. Some VPN providers.

Contact Netflix Support (GOOD LUCK!)

If switching locations or using a VPN does not help, your best option is to reach out directly to Netflix Support. The error may be linked to your specific account settings or payment information, especially if your account was created in a different region.

When contacting support, be prepared to provide:

  • The country where your account was originally registered
  • Your current physical location
  • The payment method and billing country on file

Netflix support agents can verify your account and provide steps to resolve the restriction. In some cases, they may need to update your account region or confirm that the access attempt is legitimate. Just be prepared for them to be rather unhelpful.