The new NVIDIA App is a lot better than the old, super outdated NVIDIA Control Panel and GeForce Experience, but it still has some of the same issues as both the old school programs, as well as a few new ones of its own. Error "Your system configuration is not supported by this installer. A list of supported hardware and operating systems can be found here." and error - "NVIDIA App requires an NVIDIA GPU". So follow along as we show you how to fix this problem.
Takeaways:
- Your system configuration is not supported by this installer. A list of supported hardware and operating systems can be found here.
- This error code will probably be accompanied: NVIDIA App requires an NVIDIA GPU.
Table of Contents
Before installing an NVIDIA driver, make sure that your computer actually has an NVIDIA graphics card installed. Attempting to install the driver without the hardware will always fail. Your motherboard and operating system must fully support the GPU model. You can visit the official NVIDIA website to verify which motherboards and operating systems are compatible with your graphics card. If your hardware is unsupported, the installer will not proceed.
If you are manually downloading the driver, make sure you actually got the right one for your GPU and Windows OS.
How to Fix NVIDIA App Installer Cannot Continue, Error Code 0xE6000000
If you suspect an issue with your older driver, use DDU to clean install the latest drivers.
- Install the latest Windows updates.
- Check your motherboard manufacturer’s website for a BIOS update if one is available.
- Perform a clean installation of your graphics drivers using Display Driver Uninstaller (DDU): Download DDU.
- Download the recommended stable NVIDIA driver (for example, from December 2024).
- Disconnect from the internet.
- Run DDU to fully uninstall your drivers.
- Reboot your PC.
- Install the older driver manually.
- Reboot again before reconnecting.
Enable the GPU in Device Manager (Laptops)
A disabled GPU in Device Manager can also trigger this issue. To check the status of your card, press Windows key + X, select Device Manager, and expand the Display adapters section. Right-click your NVIDIA GPU and, if the option is available, select Enable device. If it is already enabled, you can leave it as is.
Restart NVIDIA Services
NVIDIA drivers rely on certain background services to function correctly. If one of these services has stopped or is not responding, you may see the installer error. To restart them, open the Services panel by pressing Windows key + S, typing Services, and selecting the result. Look for the following services:
- NVIDIA FrameView SDK Service
- NVIDIA Display Container LS
- NVIDIA LocalSystem Container
For each service, double-click to open its properties. If the service is running, click Stop, then Start again. Confirm with OK to save your changes. After restarting these services, attempt the installation once more.
Hardware Related Checks (Desktop PCs)
If nothing above helped you solve this particular issue, you will need to look into your hardware situation. Make sure everything is installed correctly and that your hardware is actually working correctly. Unfortunately, this is pretty much limited to desktop PCs. So if you have a laptop, you will probably have to bring it to a specialist.
