If you are trying to open a Word document but keep getting error message - Microsoft Office cannot open this file because there are problems with the contents, it usually means that the file is corrupted or that there is an issue with your Microsoft Word installation. This problem can happen with both .doc and .docx files and isn't all that uncommon. This article explains why the error occurs and provides step-by-step methods to fix it.
Takeaways:
- Learn how to fix Word error “The File Cannot Be Opened Because There Are Problems With the Contents”
- What is causing Microsoft Word error message “The File Cannot Be Opened Because There Are Problems With the Contents”
Table of Contents
How to Fix “The File Cannot Be Opened Because There Are Problems With the Contents” in Microsoft Word
Here is what the full error message looks like.
"The file cannot be opened because there are problems with the contents.
Details: The file is corrupt and cannot be opened."
Word documents can become corrupted for several reasons. Malware or adware infections, hardware malfunctions such as a failing hard drive, interrupted saves, or improper shutdowns can all damage files. Fortunately, there are reliable solutions that can help you recover your document.
Use the Open and Repair Feature in Word
Microsoft Word includes a built-in repair function designed to fix damaged files. This method is often the quickest way to recover a file. Though I'm yet to see it actually work for anything...
- Open Microsoft Word.
- Click File, then select Open.
- Locate the document that is giving the error.
- Click the small arrow next to the Open button and select Open and Repair.
Word will attempt to repair the file automatically. If the corruption is minor, the document should open normally.
Open the File Using Google Docs or Word Online
If the Open and Repair option does not work, online editors like Google Docs and Word Online are good workarounds.
Steps for Google Docs:
- Upload the Word file to Google Drive.
- Open the file using Google Docs.
Steps for Word Online:
- Upload the Word file to OneDrive.
- Open the file using Word Online.
Opening the file online allows you to access and edit its contents even if your local Word installation is causing the error. If the file opens online but not on your computer, consider repairing or reinstalling Microsoft Office.
Download a Fresh Copy from Google Docs or Word Online
If the file opens successfully online, you can save a new copy that may be free of corruption.
Steps for Google Docs:
- Open the file.
- Go to File > Download > Microsoft Word (.docx).
Steps for Word Online:
- Open the file.
- Go to File > Save As > Download a Copy.
Open the newly downloaded file in Microsoft Word. It's not an ideal solution but it might just save you!
