When Forza Horizon 6 shows the “Feature Locked” message saying that access to user-generated content is restricted by your profile, it's not a problem with the installation. Instead, there's something wrong with Xbox account permissions checks tied to your Gamertag. Annoyingly, a clean installation doesn't typically solve this problem, so you're going to have to try a few different things to eventually fix this mess.
Takeaways:
- What's causing Forza Horizon 6 “Feature Locked” error on PC?
- What's the solution for Forza 6 Features Locked error?
Table of Contents
Check that the Problem Is a Profile Restriction
Before changing any of your account settings, check to see if you are dealing with an actual profile lock and not a normal progression requirement.
In Forza Horizon 6, some features are unavailable until you complete enough of the opening experience. The Auction House, for example, usually stays locked until you progress through the introduction and unlock the required Festival features.
To make things even more complicated, there are a couple of different error messages you might come across.
If the game only shows: The Auction House is unavailable, you may simply need to continue playing through the tutorial.
If Forza Horizon 6 specifically says:
Access to user-generated content is restricted by your profile
Then it's most likely related to Xbox privacy or online safety settings.
A profile restriction is also more likely if multiple community features are affected, including:
- Auction House access
- Shared tunes
- Car designs and liveries
- Gifts
- Other player-created content
The more things that aren't working, the more likely it is to be an account issue rather than an installation issue.
Check Your Sign-In Account Across Microsoft Apps
Make sure that you are signed into the same account across all Microsoft services. If you are signed into different accounts in the Microsoft Store and the Xbox app, you're going to have lots of problems. This should solve the problem for most people. For whatever stupid reasons, Microsoft doesn't have a pop-up that asks you to check. It should be standard at this point in time since this has been a problem for ages.
How to Fix the Forza Horizon 6 “Feature Locked” Error
Forza Horizon 6 uses Xbox account permissions to control access to shared creations and online features. If your profile cannot view community content or interact with other players, the game can automatically disable these features.
- Open your Xbox privacy settings and sign in with the same Microsoft account connected to your Forza Horizon 6 Gamertag.
- Go to the Xbox privacy and online safety settings and check the following options.
Allow Community Creations
Find the setting: You can see and upload community creations
Set it to: Everyone
This permission controls access to player-made content such as tunes, liveries, and other shared creations.
Allow Profile Visibility
Find: See other people’s Xbox profiles
Set it to: Everyone
Forza uses player profile visibility as part of its social feature permissions, so a restricted setting can interfere with features like the Auction House and other community tools.
Check Multiplayer Permissions
If you are also experiencing issues with online play, convoys, or matchmaking, check these settings:
- You can join multiplayer games: Allow
- You can join cross-network play: Allow
After changing any permissions, save the settings and restart Forza Horizon 6 completely.
Most of these settings should be set to these values by default anyway, so we're basically just double-checking things aren't messed up for some random reason.
Check Microsoft Family Controls
If your account is part of a family group, the adult organiser may need to update the permissions from the family management page.
Check that the account is allowed to:
- View community content
- Use multiplayer features
- Access player profiles
- Join online services
After making changes, sign out of Xbox services and sign back in before testing the game again.
Reset the Microsoft Store App
Start by resetting the Microsoft Store, as it's closely tied to Xbox app functionality.
- Open Settings > Apps > Installed apps (or Apps & Features).
- Locate Microsoft Store, click the three-dot menu, and choose Advanced options.
- Scroll down and click Reset.
- Restart your computer before proceeding.
Reset the Xbox App
Next, reset the Xbox app itself.
- Go to Settings > Apps > Installed apps.
- Find the Xbox app, click the three dots, and select Advanced options.
- Scroll down and hit Reset.
- Again, restart your PC after this step.
Reset the Gaming Services App
Finally, reset Gaming Services, which runs in the background to support the Xbox app.
- Open Settings > Apps > Installed apps.
- Locate Gaming Services, open Advanced options, and click Reset at the bottom.
