If you are trying to play Android games on PC using Google Play Games for PC but can't get anything to work because you keep getting the “To install and play games, turn on additional settings”. There are quite a few different things you will need to check in order to fix this problem so you can install and play games without erorrs.

How to Fix the Google Play Games Turn On Additional Settings Error on Windows

Before you start any of the fixes below you will need to check your virtualization status to identify any potential issues.

1: Task Manager Virtualization Status

• Press Ctrl + Shift + Esc to open Task Manager.
• Click on the Performance tab.
• Select CPU on the left.
• Look for Virtualization on the right.
  • If it says Disabled, virtualization is off in your BIOS/UEFI. Go to Fix 1
  • If it says Enabled, virtualization is on in BIOS, so Windows features might be off. Go to Fix 2

2: Confirm Hypervisor Support via Command Prompt

• Press Windows key, type cmd, and open Command Prompt.
• Enter the command: systeminfo
• Scroll to the Hyper-V Requirements section.
• Look for Virtualization Enabled In Firmware:
  • If it says Yes, BIOS virtualization is enabled.
  • If it says No, virtualization is disabled in BIOS. Proceed to Fix 2.

Fix 1: Enable Windows Virtualization Features

Even if BIOS virtualization is enabled, Google Play Games needs specific Windows features enabled.

• Press Windows + R, type optionalfeatures, and press Enter.
• In the Windows Features window:
  • Check Virtual Machine Platform.
  • Check Windows Hypervisor Platform (if available).
• Click OK and allow Windows to install these components.
• Restart your PC.
• Launch Google Play Games and check if the issue is resolved.

Note: If these options are missing, greyed out, or uncheck themselves after rebooting, it could mean you lack administrative rights, the PC is managed by an organization, or Windows is corrupted. A lot of school PCs will block these features as well.

Fix 2: Enable CPU Virtualization (VT-x or SVM) in BIOS/UEFI

If Windows features are enabled but the error persists, CPU virtualization might be disabled in your BIOS/UEFI.

• Shut down your PC completely.
• Turn it on and immediately press the BIOS/UEFI access key. This is often Del, F2, F10, or Esc check your motherboard manual if unsure.
• Go to the Advanced or CPU Configuration section.
• Find and enable Intel VT-x (for Intel CPUs) or SVM (for AMD CPUs).
• Save your changes and exit (usually by pressing F10).
• Boot into Windows and try Google Play Games again.

Reinstall Google Play Games

If Google Play Games was installed before virtualization was correctly set up, it might have cached an invalid environment configuration. So you'll need to uninstall and reinstall it again so it sets itself up correctly.

• Press Windows + R, type appwiz.cpl, and press Enter.
• Find Google Play Games in the list and uninstall it.
• Restart your PC.
• Download the latest installer from the official Google Play Games page: play.google.com/googleplaygames
• Install the app and test again.

Repair Windows System Files with SFC and DISM

If virtualization features fail to stay enabled, revert after reboot, or the problem remains after previous fixes, your Windows system files might be a mess. So you'll need to run some cleanup commands to put things back in order.

• Press Windows, type cmd.
• Right-click Command Prompt and select Run as administrator.
• Run the System File Checker: sfc /scannow

• After completion, run the Deployment Image Servicing and Management tool: DISM /Online /Cleanup-Image /RestoreHealth

• Restart your PC.
• Repeat Fix 1 to enable virtualization features again.
• Update Windows fully by going to Settings > Windows Update, installing all updates, and restarting.