There really aren’t many reasons to use the Microsoft Store these days, it’s mostly garbage. The only real exception is the Xbox app, Game Pass, and everything tied to them. So, if you’re trying to use the Microsoft Store and keep running into the “Something went wrong, Microsoft Store failed to initialise” error, follow the steps below to get it fixed.
Takeaways:
- Learn how to fix the “Something went wrong, Microsoft Store failed to initialise” Error on Windows 11.
- Can't use Game Pass because of error “Something went wrong, Microsoft Store failed to initialise” Error on Windows 11.
Table of Contents
How to Fix the “Something went wrong, Microsoft Store failed to initialise” Error on Windows 11
Since there are tons and tons of random, unknown reasons this error might be happening, it's a good idea to check for any Windows updates. Perhaps a random yet to be downloaded update will fix the problem.
- Open the Settings app by pressing the Windows key and I simultaneously.
- Navigate to Windows Update on the left sidebar.
- Click Check for updates.
- If updates are available, download and install them.
- After the installation completes, restart your computer and try opening the Microsoft Store again.
Clear the Microsoft Store Cache
The Microsoft Store caches data to load faster and improve performance. However, these cache files can become corrupted or outdated, which can cause initialisation errors.
- Press the Windows key and R together to open the Run tool.
- Type wsreset.exe and press Enter.
- A blank Command Prompt window will appear and automatically close after a few seconds, indicating the cache has been cleared.
- The Microsoft Store should open automatically after this process.
Repair or Reset the Microsoft Store App
If clearing the cache doesn’t work, you can try repairing or resetting the app through the Windows Settings.
- Open Settings by pressing Windows key + I.
- Go to Apps and then select Installed apps.
- Scroll through the list or use the search bar to find Microsoft Store.
- Click the three dots next to Microsoft Store and choose Advanced options.
- First, click on Repair and wait for the process to complete. Then try launching the Store.
- If the problem persists, return to the same menu and select Reset. This will reinstall the app and reset its settings to default.

Re-register and Reinstall the Microsoft Store
If none of the above methods work, the issue might be deeper within the system registration of the app. Re-registering and reinstalling the Microsoft Store using Windows PowerShell can fix corrupted installations.
- Open Windows Search, type PowerShell, right-click on it, and select Run as administrator.
- In the PowerShell window, type the following command to uninstall the Microsoft Store:
Get-AppxPackage WindowsStore | Remove-AppxPackage
- After the uninstallation completes, enter the command below to reinstall and re-register the Store:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- Wait for the command to complete, then restart your PC.
- Open the Microsoft Store to verify if it now works properly.