If you have recently upgraded to Windows 11 and are facing difficulties downloading apps and games through the Microsoft Store due to recurring error 0x8e5e0643, worry not. This comprehensive guide will walk you through various troubleshooting steps to help you resolve the issue and restore the proper functionality of the Microsoft Store on your Windows 11 system.
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The Microsoft Store has not always been considered the most impressive feature of Windows operating systems. Personally, I've only used it sparingly, mostly to download the Xbox app, and I'm sure many others share the same sentiment. Apart from its limited selection of quality apps and games (except for Game Pass titles), the Microsoft Store is known to be plagued by numerous frustrating bugs and error messages.
Lately, users have reported encountering error 0x8e5e0643 when attempting to access the Microsoft Store on both Windows 11 and Windows 10. The error message, "Page could not be loaded. Please try again later. Error 0x8e5e0643," can be exasperating. Fortunately, there are several quick fixes you can employ to overcome this problem. Follow along as we guide you through these solutions.
Note: Prior to starting the steps below, ensure that you have restarted your internet router and disabled any proxies or VPN connections. Often, these three factors are the primary culprits behind such issues.
Sign out of the Microsoft Store and sign back in.
- Launch the Microsoft Store and click on your profile picture located in the top right-hand corner of the screen.
- Beneath your account details, click on the sign-out link to log out.
- After signing out, restart your computer and sign back into the Microsoft Store. This should resolve the issue.
- Please note that the sign-out option may not always be accessible. If this is the case, proceed to the next solution before attempting this step.
Run the Windows Store App Troubleshooter to fix error 0x8e5e0643.
If the previous steps did not yield positive results, you can try running the Windows Store App troubleshooter.
- To do this, open the Settings menu and navigate to Troubleshoot > Other Troubleshooters.
- Scroll down until you find the Windows Store Apps troubleshooter, then click on Run. This will launch a diagnostic tool that will attempt to identify and resolve the cause of error 0x8e5e0643.
Repair the Microsoft Store app to fix error 0x8e5e0643.
Another potential solution is to repair the Microsoft Store app. Follow these steps to reset the Windows Store app:
- Right-click on the Start button and select Settings from the menu.
- In the left pane, click on Apps > Apps and features.
- On the right pane, search for Microsoft Store.
- Click on the three dots and select Advanced options.
- Scroll down to the Reset section and click on the Repair button.
- If a warning message appears, confirm the repair process by clicking on Repair.
Reset the Microsoft Store app to fix error 0x8e5e0643.
If the error persists, you can attempt to reset the Microsoft Store app. Right-click on the Start button and choose Settings.
- In the left pane, click on Apps > Apps and features.
- Locate Microsoft Store in the right pane.
- Click on the three dots and select Advanced options.
- Scroll down to the Reset section and click on the Reset button.
- If a warning message appears, confirm the reset by clicking on Reset.
