How to fix Xbox App error 0x8007112A on Windows 11.
If you are trying to use the Xbox app on Windows 11 but keep getting error 0x8007112A - Something unexpected happened, Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Error code: 0x8007112A. This article will show you several different things you can try to solve the problem.
Related: How to fix game downloads not cancelling in the Xbox app. (Game Pass Remote Installation)
The Xbox app on Windows 11 is the gateway to Game Pass and the huge collection of brilliant games, at exceptional value. While Game Pass is fantastic, everything that it relies on to function is a steaming pile of garbage, the Xbox app included. Although the Xbox app gets a lot of the blame for being terrible, the Microsoft Store and Gaming services should also get a mention as they are also major components that the Xbox app requires to function.
Something unexpected happened, Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Error code: 0x8007112A.
Is a common error that occurs on Windows 10 and 11 operating systems when trying to use the Xbox app to download and install games from Game Pass. Thankfully, there are a variety of different things you can do to solve the problem so follow along closes as we guide you through them.
How do you fix Xbox app error 0x8007112A on Windows 11? Game Pass Xbox app 0x8007112A.
The first thing you need to check are any third-party firewalls, so If you happen to have ZoneAlarm or something similar installed on your device it’s probably the cause of the issue so uninstall it and check to see if the problem goes away. If not you can reinstall it and proceed with the other solutions found below.
How do you fix Game Pass Xbox app error Error 0x8007112A Something unexpected happened.
The first and easiest solution for this problem is to Repair or Reset the Xbox App and the Gaming Services process. Most of the time this will solve Game Pass error Error code: 0x8007112A.
- Open the Settings app on your computer and go to Apps, then find the Xbox app.
- Next, click Advanced Options, then scroll down the list and click Repair (let it repair) then click Reset (let it reset).
- Once that is complete, find Gaming Services click Advanced Options, then scroll down the list and click Repair (let it repair) then click Reset (let it reset)
If repairing or resetting both apps/services doesn’t work try clearing Delivery Optimization Files.
The first option is to go to Settings > System > Storage > Temporary Files > Delivery Optimization Files. Once you are in this location make sure Delivery Optimization Files is ticked then click Remove files to clear everything.
Uninstall and Reinstall the Gaming Services app/process.
If the first fix didn’t work for you, you can try the following fix. This will uninstall and reinstall the Gaming Services component of Game Pass and the Xbox app from your device.
- To begin, open PowerShell as Administrator (search it from the start menu).
- When the window appears copy and paste the following command:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
- Followed by this command next:
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
If the command runs without any errors you can try to download some games. If you get an error message you’ll need to do the following.
- Open the Registry Editor by searching Regedit from the Start menu. When it opens, go to the following location:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
- And delete the following two folders (keys): GamingServices and GamingServicesNet. Once you have deleted them, Restart your computer.
- When your computer restarts, download and install the Gaming Services utility from the Microsoft Store here. Once it is installed Restart your computer again and everything should be working. If it still doesn’t work run through everything again now that you’ve dealt with the registry issue.