If you are trying to use the Xbox app with a Game Pass Subscription on Windows 11 but keep getting error code 0x80073CF4 and can't download or play any games. This article will show you several different things you can try to solve the problem. This is one of the most common Microsoft Store app and Xbox app error messages so follow the steps in this guide to fix error 0x80073CF4 in no time!

Related: How to fix game downloads not cancelling in the Xbox app. (Game Pass Remote Installation)

The Xbox app on Windows 11 is where Game Pass lives and the huge collection of brilliant games that call it home. While Game Pass is awesome, everything that it relies on to function is a mess. Which is typical of anything that Microsoft gets their hands on. Although the Xbox app gets a lot of the blame for being terrible, the Microsoft Store and Gaming services components that the Xbox app requires to function are probably 10 times more at fault.

Unlike a few of the other error messages you'll come across in the Xbox app, this one is really easily solved and doesn't require hours and hours of troubleshooting to resolve. So After a quick system restart work your way through the steps shown below.

How to Fix Xbox app Xbox app 0x80073CF4 - Game Pass Error Solution.

The first thing you need to check are any third-party firewalls, If you happen to have ZoneAlarm or something similar installed on your device it’s probably the cause of the issue so uninstall it and check to see if the problem goes away. If not you can reinstall it and proceed with the other solutions found below.

Repair or Reset the 3 Apps at Fault.

The first and easiest solution for this problem is to Repair or Reset the Xbox App, Gaming Services, and the Microsoft Store. Most of the time this will solve error code: 0x80073CF4.

  • Open the Settings app on your computer and go to Apps, then find the Xbox app.
  • Next, click Advanced Options, then scroll down the list and click Repair (let it repair) then click Reset (let it reset).

Xbox App error code 0x80073CF4 on Windows 11

  • Once that is complete, find Gaming Services click Advanced Options, then scroll down the list and click Repair (let it repair) then click Reset (let it reset
  • Now repeat the same process for the Microsoft Store as well.

This process resets everything to defaults including the cache of each app and will fix corrupt files and other software issues. This process works on Windows 10 and 11.

Try Clearing Delivery Optimization Files.

The first option is to go to Settings > System > Storage > Temporary Files > Delivery Optimization Files. Once you are in this location make sure Delivery Optimization Files is ticked then click Remove files to clear everything.

Xbox App error code 0x80073CF4 on Windows

Uninstall and Reinstall the Gaming Services app/process.

This will uninstall and reinstall the Gaming Services component of Game Pass and the Xbox app from your device.

  • To begin, open PowerShell as Administrator (search it from the start menu).
  • When the window appears copy and paste the following command:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

  • Followed by this command next:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

If the command runs without any errors you can try to download some games. If you get an error message you’ll need to do the following.

  • Open the Registry Editor by searching Regedit from the Start menu. When it opens, go to the following location:


  • And delete the following two folders (keys): GamingServices and GamingServicesNet. Once you have deleted them, Restart your computer.
  • When your computer restarts, download and install the Gaming Services utility from the Microsoft Store here.
  • Once it is installed Restart your computer again and everything should be working. If it still doesn’t work run through everything again now that you’ve dealt with the registry issue.

If nothing so far has worked you may have to clean install Windows on your computer. Annoyingly this seems to happen from time to time with Xbox app errors. Especially Gaming Services Error 31.

How to fix Gaming Services Error 31: A device attached to the system is not functioning. (Game Pass)