How to Fix Xbox App Error Code 0x80073cf9 on Windows 11
The Xbox app is essential for accessing Game Pass on Windows, but it’s also known for running into issues. One of the more common problems is error code 0x80073cf9, which can appear when launching the Xbox app or trying to start a game. This guide will walk you through the steps to troubleshoot and resolve this error.
How to Fix Xbox App Error 0x80073cf9 on Windows 11
The Xbox app depends on several other components, including the Microsoft Store and Gaming Services. If any of these are misbehaving, it can trigger this error. Since it’s often hard to pinpoint the exact cause, it’s best to reset all the related components. However! Even then, you might still have some issues, so work your way through the entire guide.
Reset the Microsoft Store App
Start by resetting the Microsoft Store, as it's closely tied to Xbox app functionality.
- Open Settings > Apps > Installed apps (or Apps & Features).
- Locate Microsoft Store, click the three-dot menu, and choose Advanced options.
- Scroll down and click Reset.
Restart your computer before proceeding.
Reset the Xbox App
Next, reset the Xbox app itself.
- Go to Settings > Apps > Installed apps.
- Find the Xbox app, click the three dots, and select Advanced options.
- Scroll down and hit Reset.
Again, restart your PC after this step.
Reset the Gaming Services App
Finally, reset Gaming Services, which runs in the background to support the Xbox app.
- Open Settings > Apps > Installed apps.
- Locate Gaming Services, open Advanced options, and click Reset at the bottom.
After this, restart your computer and try opening the Xbox app again.
Uninstall the Most Recent Windows 11 Update
If the problem persists, a recent Windows update may be the culprit.
- Go to Settings > Windows Update > Update history.
- Click Uninstall updates, then remove the most recent one listed.
Reinstall the Latest Windows Update
After uninstalling the update, it's a good idea to reinstall the latest stable version.
- Head to Settings > Windows Update.
- Select Check for updates to manually download and install the latest version.
Why Does This Error Occur?
This error usually pops up due to how tightly the Xbox App is linked with the Microsoft Store and Gaming Services. If any one of these components fails to function properly, it can prevent the Xbox App from working as expected. The good news is that the troubleshooting steps outlined in this guide are designed to target all three components, which greatly improves your chances of fixing the issue. However, if none of these solutions work, you may need to consider performing a clean installation of Windows as a last resort.
Most of the time, you can solve any Xbox app error codes using these same steps, so if you get any other kind of error code, try the steps in this guide again to fix the problem. If they don't work, start looking for a more specific guide. We've probably already got one somewhere around here.