If you are using the new EA app to play games but are having issues with games not installing correctly, because of error “There was a slight hiccup and we couldn’t finish installing”. This article will guide you through several different steps you can take to solve the issue and get games in the EA app installing properly again.
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The EA app on Windows is Electronic Art's new foray into a successful online gaming store. After Origin’s miserable failure, the EA app aims to drastically improve user experience and overall satisfaction, however, it has a long way to go yet as there are just as many problems with the new EA app as there were with Origin. The latest error to affect the EA says the following “There was a slight hiccup and we couldn’t finish installing” and occurs when you try to install a new game.
Although the new EA app is still in a beta rollout, error - There was a slight hiccup and we couldn’t finish installing is a rather annoying one as it prevents you from downloading and installing games. Including games that you have access to via your Game Pass subscription. Thankfully, there are a couple of different solutions you can try that should get rid of this annoying error message and allow you to install games properly again. Before you jump into any of the solutions found below, make sure you’ve at least Restarted your computer.
How do you fix EA app - There was a slight hiccup and we couldn’t finish installing?
- The first and most ridiculous fix for this problem is to cancel the current game that you are trying to download and install, then find and install a free game like Apex Legends (or something similar).
- Once the game starts downloading, click the Cancel download button, then go back and try to install the game you were having issues with.
For some reason, this absurd sounding fix seems to solve the problem for most games that get error - There was a slight hiccup and we couldn’t finish installing.
Sign out of the EA app and sign back in again.
Another overlooked solution for this error message is to simply sign out of the EA app and sign back in again. This will reset your settings and allow you to install games without issues.
Uninstall and reinstall the EA app on your device.
If nothing so far has solved - There was a slight hiccup and we couldn’t finish installing. It looks like you’re going to have to uninstall and reinstall the EA app on your device. This will give you a clean slate to work from and allow you to install games without issue. Unfortunately, you’ll have to reinstall any other games you have installed which will use a fair bit of data. So make sure you have the data before you go through with the uninstallation process.
Problems with the EA app and Game Pass?
If you happen to have problems with Game Pass games and the EA app, make sure you check out the following article. It will guide you through some of the most common Game Pass issues and how to solve them on Windows 10 and 11 PCs.
How to fix can’t uninstall or delete games from Game Pass.