If you need to use Microsoft Teams for work or something else but can't launch it or sign into your account on Windows because of Microsoft Teams Error Code 4c7 this article will help you solve the issue and find a working solution so that you can start using Teams properly once again.


  1. What is causing Microsoft Teams Error Code 4c7 on Windows?
  2. How to fix Microsoft Teams Error Code 4c7 on Windows.

Use the Web Version Until you Have a Chance to Fix it.

If you need access in a rush you can use the web version of Microsoft Teams instead. It isn't a solution for the problem but it will save you if you need to make it into a meeting on time. If you aren't in a mad rush though you can work your way through the other steps below to solve error code 4c7 on Windows.

How to Fix Microsoft Teams Error Code 4c7 in Windows

Follow these steps for Windows 10

  • Open the Run tool by pressing Windows Key + R.
  • Next copy and paste %appdata%\Microsoft\teams\Cache into the text box and press Enter.
  • This will open a File Explorer window in the exact location of one of Microsoft Teams caches. Press Ctrl+A to select everything within the location then press Delete to delete it all. Once you have deleted everything do the same for all of the following locations:

%appdata%\Microsoft\teams\application cache\cache





%appdata%\Microsoft\teams\Local Storage


Fix teams error 4c7

After you have deleted everything from all of the above locations, restart your computer and check to see if the problem has been solved. If it hasn’t don’t worry the next step will finalise the fix.

Follow these steps for Windows 11

On Windows 11 you can just go to the following location and delete the Teams folder.


When you have deleted everything proceed to the next part of the process.

Uninstall and Reinstall Microsoft Teams.

If clearing the Microsoft Teams cache didn’t solve the problem, it’s time for a clean installation of Microsoft Teams.

  • Again, make sure you have cleared your Microsoft Teams cache, then uninstall Microsoft Teams on your device.
  • After you have uninstalled Microsoft Teams. Restart your computer, then download the latest version of Microsoft Teams for your device.

This is the surefire solution/troubleshooting method for most Microsoft Teams errors. However, if you are in desperate need to make it into a Teams meeting just use the web version until you get a chance to run through the steps.

Can’t sign into Microsoft Teams using the web version. Microsoft Teams Email Address Loop.

If you can’t sign into Microsoft Teams using the web version because you keep getting stuck in an email address loop (any browser). Check out the following guide: How to fix Microsoft Teams can’t change sign-in email address.