If you have signed up for Xbox Game Pass but can’t use the Xbox app because you keep getting Gaming Services error 0x80073d27 this article will show you how to quickly and easily solve the problem and get Gaming Services working again so you can use the Xbox app on Windows 11.
Related: How to fix Xbox app not detecting Gaming Services correctly on Windows 11.
The Xbox app and Game Pass on Windows 10 and 11 rely heavily on a background service called Gaming Services. Annoyingly this app/service is a major component of how Game Pass and the Xbox app work and is almost always the cause of Game Pass issues. We’ve covered quite a few issues with it in the past. You can check out those guides here.
For this guide we’ll be dealing with Gaming Services error 0x80073d27 on Windows 11, however, the same steps will also work on Windows 10 if you are also getting the error message there.
Repair the Microsoft Store and Xbox app to stop Gaming Services from launching instead of games. Windows 10|11.
To solve this annoying problem, you’ll need to repair the Microsoft Store app and the Xbox app.
- To begin open Settings on your computer, then go to App > Installed Apps.
- Next, find the Microsoft Store app, then click the 3 dots next to it and select Advanced options.
- Now scroll down the list of options and click Repair.
- This will fix any issues with both apps and allow you to launch whatever game you are having problems with properly instead of Gaming Services.
- Once you have Repaired the Microsoft Store app follow the same steps for the Xbox app.
Reset the Microsoft Store and Xbox app to stop Gaming Services from launching instead of games. Windows 10|11.
If Repairing the Microsoft Store and Xbox app didn’t work for you, you will need to Reset the Microsoft Store app and the Xbox app.
- To begin open Settings on your computer, then go to App > Installed Apps.
- Next, find the Microsoft Store app, then click the 3 dots next to it and select Advanced options.
- Now scroll down the list of options and click Reset.
- This will fix any issues with both apps and allow you to launch whatever game you are having problems with properly instead of Gaming Services.
- Once you have Reset the Microsoft Store app follow the same steps for the Xbox app.
Uninstall and reinstall the game you are having problems with. Windows 10|11.
If repairing and resetting the Microsoft Store and Xbox app didn’t stop the Game Services app from launching instead of the game. You will sadly have to reinstall the game you are having problems with on your device. If you have problems uninstalling the game check out our guide on that here.
Clear Delivery Optimisation options on Windows to solve Gaming Services problems. Windows 10|11.
Another decent fix for this problem is to clear the data that is stored in the Delivery Optimisations folder on Windows.
- The first option is to go to Settings > System > Storage > Temporary Files > Delivery Optimization Files.
- Once you are in this location make sure Delivery Optimization Files is ticked then click Remove files to clear everything.
If nothing so far has worked, I suggest checking out our other guide: How to fix Gaming Services Error 31: A device attached to the system is not functioning. (Game Pass) While this guide is for Error 31, you should work your way through the troubleshooting steps anyway as they are the next set part of the process in resolving Gaming Services Error 0x80073d27 on Windows 11.
