If you have updated to Windows 11 and keep getting error 0x80131505 when you open the Microsoft Store. This article will show you several different things you can try to resolve the problem. Although this error message states that the issue may be on their end, there is a good chance it is actually on yours.
The Microsoft Store hasn’t exactly been the greatest component of Windows operating systems. I’ve personally only ever used it a handful of times, mostly to download the Netflix app and I’m sure a lot of other people feel the exact same way about it. Apart from being basically void of any decent content, the Microsoft Store is also prone to quite an assortment of annoying bugs and error messages.
Recently a lot of users are encountering error 0x80131505 when trying to access the Microsoft Store on Windows 11 and quite often Windows 10. The error message reads “Try that again, something happened on our end. Waiting a bit might help. Refresh the page. Error 0x80131505” Thankfully, there are quite a few quick fixes you can use to solve the problem so follow along as we guide you through them.
First sign out of the Microsoft Store, then try again.
- To begin, open the Microsoft Store and click your profile picture in the top right-hand corner of the screen.
- Next, click the sign-out link below the details and you’ll be signed out.
- Once you have signed out, Restart your computer, and sign back in. This time around it should be working normally.
Keep in mind that you may not always be able to access the sign-out option. If this is the case, skip this option and try another first.
Run the Windows Store apps troubleshooter.
If nothing so far has worked you can try running the Windows Store Apps troubleshooter.
- To do this, open Settings and go to Troubleshoot > Other Troubleshooters.
- Next, scroll down and find Windows Store Apps then click Run. This will open a new window that will attempt to find and solve whatever is causing error 0x80131505.
Reset the Microsoft Store app to fix error 0x80131505.
Next, try resetting the Microsoft Store and see if that helps. Here are the steps you need to take to reset the Windows Store app:
- Right-click on the Start button and select the Settings option from the menu list.
- From the left pane, click Apps > Apps and features.
- Switch to the right pane and search for Microsoft Store.
- Then click on the three dots and select the Advanced options.
- Scroll down to the “Reset” section and click the Reset button.
- If there is a warning message prompting, click Reset to confirm it.
Run the SFC Command to fix Microsoft Store error 0x80131505 on Windows 11.
- To start, press Windows Key + X and open Command Prompt (as administrator).
- In the Command Prompt window type sfc /scannow, then press Enter. Now, wait for the process to finish. (it may take a while)
- If your computer is in full working order, without any corrupt or missing system files, the scan will show the message: Windows Resource Protection did not find any integrity violations.
- If your computer finds any errors it will attempt to fix them. However it may not be able to, so Restart your computer in Safe Mode and run the command again.
Run the DISM command to fix Microsoft Store error 0x80131505 on Windows 11.
If none of the above has worked so far, you can try running the DISM command to fix Windows 11 lock screen freezing.
- Open Command Prompt (as administrator).
- Type DISM /Online /Cleanup-Image /RestoreHealth into the window and press Enter.
- Wait for it to run as it takes some time.
- Once it’s finished, Restart your computer.